Reference

Privacy Policy – What We Do With Your Information

When you open an account at kaca4d, we collect specific details — your name, email, phone number and payment method — so we can process your deposits and…

Your data, your controlClear retention periodsSecure payment handling
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kaca4d Privacy Policy – What We Do With Your Information
QUESTIONS ABOUT YOUR DATA

How to Contact Us About Your Privacy

If you want to know what data we hold about you, ask us to correct it, or request we delete your information, reach out to our support team.

Email Support Send a privacy request to our support email and we'll respond within three business days with a full breakdown of what we store and how it's used.
Live Chat Open a chat with our team during lobby hours to ask about your data retention, payment storage, or how we handle cookies and tracking on your device.
Account Settings Log into your account, go to Settings > Privacy, and download a copy of your personal data or adjust how we use cookies and device tracking.
KEEPING YOU SAFE

How We Protect Your Privacy and Security

We use industry-standard encryption to protect your login credentials and payment information in transit.

Encryption & SSL

All traffic between your device and our lobby runs through SSL encryption. Your payment card or wallet ID is never stored on our lobby servers—only a tokenized reference.

Two-Step Verification

When you request a withdrawal, we send a confirmation code to your registered email. You must enter that code in your account to finalize the payout.

Cookies & Tracking

We use cookies to recognize you when you return and to prevent fraud. You can disable non-essential cookies in your browser; essential cookies keep your session secure and cannot be turned off.

Data Retention

Account data is stored for two years after closure. Payment and settlement records are kept for seven years for compliance. Game history is available in your account for one year.

Third-Party Access

We share data only with payment processors, fraud-detection services, and legal authorities where local law requires. We do not sell or rent your information to marketers.

Your Privacy Rights

You have the right to access, correct, or request deletion of your personal data. Contact support to exercise these rights; we respond within 15 business days.

Frequently Asked Questions About Your Data

We collect your full name, email address, phone number, date of birth, and residential address. We also record your IP address, device type, and browser information for security purposes. Players in Makassar and across Indonesia provide the same details during registration.

We retain your account information for two years after closure so we can settle disputes and comply with gaming regulations. Payment transaction records are kept for seven years. You can request deletion of your data through Account Settings > Privacy after this retention period ends.

Your payment details are encrypted end-to-end and never stored on our servers. We only keep a tokenized reference to your wallet. The actual DANA, OVO, GoPay or QRIS account details stay with your bank and the payment network—kaca4d never sees them.

No. We do not sell, rent, or share your personal information with marketers or advertisers. We share data only with payment processors to complete transactions, with fraud-prevention services to protect your account, and with legal authorities where local law requires.

Log into your account, open Settings > Privacy, and select 'Download My Data' to receive a full export. To request deletion, email support with your account ID and we'll process it within 15 business days, subject to legal retention requirements.

In the event of a security incident, we notify all affected users within 48 hours via registered email with details of what occurred and steps you should take. We also notify relevant authorities where local law permits and provides guidance on account recovery.

We use cookies to keep you logged in, prevent fraud, and personalize your lobby. Essential cookies cannot be disabled as they protect your account. Non-essential cookies can be turned off in your browser settings—use your browser's privacy controls to manage them.

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